Frequently Asked Questions
Local Pickup
How does local pickup work at Salt and Lavender Clothing?
Once your order is packed, you’ll receive an email with the subject line “Order is Ready for Pick-Up”. The email includes instructions to schedule your pickup. Orders are only placed in a deck bin on our porch on the day of your scheduled pickup. To schedule, reply to info@saltandlavenderclothing.com with your preferred pickup date. Once confirmed, you’ll receive a follow-up email. Please note: We aren’t always available on short notice—advance notice is appreciated.
When will my order be ready for pickup?
Orders are generally ready within 24 hours of purchase and can usually be made available in that timeframe.
Where is the pickup location?
We are located in Muirfield, a community within Dublin, Ohio.
Shipping
Do you offer shipping or is it pickup only?
We offer both shipping and local pickup.
How long does shipping take?
Orders are typically packed and shipped within 24 hours, assuming USPS is open the next business day.
Additional information about Shipping is here.
Returns & Exchanges
What is your return or exchange policy?
Please see our full policy for important information here.
Product Questions
What sizes do Salt and Lavender Clothing items come in?
Most items are available in sizes small through large. Occasionally we have extra-small and extra-large options. Because we source from vendors that sell in preset lots, size selection can be limited, but we’re always looking for brands with broader sizing.
How do I know what size to order?
Each product description includes fit info and whether a piece runs small, true to size, or large. We also post try-on reels on our socials. Need help? Reach out at info@saltandlavenderclothing.com or message us on social media.
Are your clothes true to size?
Generally, yes—most brands we carry run true to your typical size. Some pieces may fit differently; check the product description for our recommendation.
Pop-Ups & Events
Do you do pop-ups or markets?
Yes! Whether you're planning a ladies’ night or a special event, we may be available for in-person pop-ups. We love events that promote uplifting others, celebrating women, healthy lifestyles, and self-care. We offer personalized shopping experiences—with exclusive access to our latest collections—either in your space or at your business. Contact us here to discuss your event.
eGift Cards
Do you offer gift cards?
Yes! Purchase gift cards here and be sure to read our eGift Card FAQ.
Customer Support
How can I contact Salt and Lavender Clothing?
Didn’t find your answer here? Reach out anytime at info@saltandlavenderclothing.com. We’re happy to help!
Updated 5.18.25